We aim to send orders out no more than 1 working day after payment has cleared, or let you know if there will be a delay and give you the opportunity to amend your order.
In the U.K. you should get your toys one or two days after that, in the European Union it usually takes about 4 to 10 days. Goods to the U.S.A. should take no more than 14 days, (and usually a lot less) but please note, Royal Mail do not consider that International parcels are 'lost' until 25 working days have elapsed. Smaller orders are not trackable.
All delivery dates rely on local factors, so it is impossible to be more specific, therefore please note we cannot promise exact delivery dates. If you require toys for a specific date, such as a birthday, we advise you allow at least a week in the U.K. and 2 weeks in Europe. Royal Mail's guaranteed Next Day Delivery service is available within the U.K. for an extra cost, starting at £4.30 per parcel, please send an e-mail to ask about this service, and be aware that we must have cleared payment by 6.00 p.m. to send the parcel the next working day to guarantee delivery the day after that.